© Copyright 2018 – 2024 FIRECRACKER SPORTS. All Rights Reserved. TERMS OF USE | PRIVACY POLICY
We understand this is unprecedented times we are living in and are here to help you, your families and programs. If your team has been impacted by the COVID-19 pandemic and can NOT attend an event, we will issue a refund to your team of your fees, if submitted within 30 days of the postponed date, not the actual event date. For example, if we postponed 4th of July Showcase Tournament on May 26th, you have 30 days or until June 26th to submit a refund for this event. You can’t ask for refund or credit after this date or 2 weeks prior to the new dates of the event. If interested in a refund or credit, please fill out our form on this page and a representative will be with you shortly.
* This refund policy will ONLY apply to postpone or canceled events due to COVID-19 *
Great question! If you booked through our hotel system, you don’t have to do anything. We handle everything for you provided it’s before the hotel portal closes on our website (normally 2 weeks prior). Once an event has been canceled due to covid or related issues, we handle the reservations within our hotel system and cancel them out 2 weeks out prior to the event dates. If an event is rescheduled, you will have to make a new reservation for those dates and that event. If the event is canceled due to weather, you will need to cancel the hotel directly since it’s within that 2 week window of the event. You can always check “My Account” on our website and there is a tab “My Hotels” that show all hotels you have booked with through our site. You an easily edit, modify and cancel your hotels right there as well.
However if you booked on your own “outside of our website or booked directly” you are on your own to edit, modify or cancel.
Please review our COVID-19 page on our website for updates every Monday starting April 1st. We will continue to update everyone as soon as possible regarding our events, which include not only showcase camps, tournaments, hotels and more. Please visit https://firecrackersports.com/covid-19/
We understand this is unprecedented times we are living in and are here to help you, your families and programs. If your team has been impacted by the COVID-19 pandemic and can NOT attend an event, we will issue a refund to your team of your fees, if submitted within 30 days of the postponed date, not the actual event date. For example, if we postponed 4th of July Showcase Tournament on May 26th, you have 30 days or until June 26th to submit a refund for this event. You can’t ask for refund or credit after this date or 2 weeks prior to the new dates of the event. If interested in a refund or credit, please fill out our form on this page and a representative will be with you shortly.
* This refund policy will ONLY apply to postpone or canceled events due to COVID-19 *
Great question! If you booked through our hotel system, you don’t have to do anything. We handle everything for you provided it’s before the hotel portal closes on our website (normally 2 weeks prior). Once an event has been canceled due to covid or related issues, we handle the reservations within our hotel system and cancel them out 2 weeks out prior to the event dates. If an event is rescheduled, you will have to make a new reservation for those dates and that event. If the event is canceled due to weather, you will need to cancel the hotel directly since it’s within that 2 week window of the event. You can always check “My Account” on our website and there is a tab “My Hotels” that show all hotels you have booked with through our site. You an easily edit, modify and cancel your hotels right there as well.
However if you booked on your own “outside of our website or booked directly” you are on your own to edit, modify or cancel.
Please review our COVID-19 page on our website for updates every Monday starting April 1st. We will continue to update everyone as soon as possible regarding our events, which include not only showcase camps, tournaments, hotels and more. Please visit https://firecrackersports.com/covid-19/
Delivery is free and easy. After ordering your Firecracker Sports merchandise, just select “local pickup at next event” when checking out. You will receive an email indicating that your order will be waiting for you at the field for your very first game of the tournament. Upon arrival to the field, just see the Firecracker Sports Field Supervisor who is typically positioned behind the backstop or in the press box keeping score. He or she will have your order. Please give him or her your name to claim your order.
Refunds and Exchanges:
The only player check-in would take place for those players that are participating in the Showcase Day.
Firecracker Sports has a history of selling out of their baseball tournaments quickly. We recognize though that teams and organizations may not be fully rostered and have not collected their player registration fees for their upcoming Fall or Summer season at the time we may sell out. For these reasons, teams and organizations are strongly urged to register for our tournaments ASAP and no deposit will be needed to register. Full payment will be required by January 1st each year for summer tournaments and by September 1st each year for fall tournaments.
Teams and organizations who have not paid by January 1 or September 1 will receive an email instructing them that payment is due within three (3) business days. If no communication is made back by the team and the organization does not submit payment within the three days, then their team/s will automatically be removed from the active tournament and to the wait list. There are no exceptions!
If you purchased tickets for the Portland Seadogs BBQ Night; Pawtucket Red Sox BBQ/Fireworks Night or another MILB event through our website, you will be able to pick up your group’s tickets at Will Call on the night of the event. Please bring a picture ID with you to Will Call.