Frequently Asked Questions
We understand this is unprecedented times we are living in and are here to help you, your families and programs. If your team has been impacted by the COVID-19 pandemic and can NOT attend an event, we will issue a refund to your team of your fees, if submitted within 30 days of the postponed date, not the actual event date. For example, if we postponed 4th of July Showcase Tournament on May 26th, you have 30 days or until June 26th to submit a refund for this event. You can’t ask for refund or credit after this date or 2 weeks prior to the new dates of the event. If interested in a refund or credit, please fill out our form on this page and a representative will be with you shortly.
* This refund policy will ONLY apply to postpone or canceled events due to COVID-19 *
Great question! If you booked through our hotel system, you don’t have to do anything. We handle everything for you! Once an event has been canceled or postponed, we handle the reservations within our hotel system and cancel them out. If an event is postponed, you will have to make a new reservation for those dates and that event. You can always check “My Account” on our website and there is a tab “My Hotels” that show all hotels you have booked with through our site. You an easily edit, modify and cancel your hotels right there as well.
However if you booked on your own “outside of our website or booked directly” you are on your own.
As of today, events have been impacted by the ongoing COVID-19 pandemic. Please check out our COVID-19 page each Monday as we are continue to monitor the ongoing health crisis facing our nation. We will continue to update our student athletes, families and coaches regarding this ongoing health situation each Monday moving forward.
Delivery is free and easy. After ordering your Firecracker Sports merchandise, just select “local pickup at next event” when checking out. You will receive an email indicating that your order will be waiting for you at the field for your very first game of the tournament. Upon arrival to the field, just see the Firecracker Sports Field Supervisor who is typically positioned behind the backstop or in the press box keeping score. He or she will have your order. Please give him or her your name to claim your order.
Typically hotels will receive your reservation information 1 month prior to an event starting (Cutoff contracted date for tournament rates). This could be earlier or later depending on the hotel and their policies.
Credit cards are not charged at the time of booking. Please review the hotel cancellation policy prior to submitting your reservation for details on when or if a deposit will be applied closer to check-in.
Great question! You can see your reservation by confirmation email or by logging into your account on our website. Once you are in “My Account” there will be a tab call “My Hotels” and you can see all past/current hotel reservations that you have secured.
No. Hotels are not allowed to accept direct bookings and they will refer you back to our website. This policy is to make sure that proper room counts are maintained based on contracts, teams and reservations. We want to guarantee all of our customers the best customer service and the lowest rates possible while attending our events so this helps maintain that.
Great question! Any team traveling more than 90 miles that will require overnight accommodations and does not book through Firecracker Sports website, will not be accepted into the tournament and placed onto the waiting list. Any team that books directly or takes a block then doesn’t pickup the rooms, will be moved to the waiting list, money credited for a future event and will be not scheduled.
We have a hotel obligation policy for all teams traveling more than 90 miles to our events. This is a “softer” policy than “stay to play,” which allows teams to book with their preferred hotel brand and/or book with their points, etc. This must be completed through our hotel booking system not directly with the hotel.
You can contact email@example.com for any hotel questions before the event. Once you are 1 week away from the event, you can contact the hotel directly as they will have the rooming lists, confirmations, and hotel information for your stay.
- For questions about your order please email firstname.lastname@example.org.
- Please include your order number, date of order and telephone number in the corresponding email.
- Please allow 48 hours for a response.
Refunds and Exchanges:
- Firecracker Sports must be notified before of any item is returned or exchanged.
- To set up a return or exchange email Don@firecrackersports.com.
- Clothing items may be returned within 30 days as long as they are new and unused.
- Damaged or defective items may be returned within 14 days of receipt of shipment or local pick-up.
- Wood bats from Dove Tail have a 60 day manufacturers warranty. (See https://dovetailbat.com/pages/warranty for further details.)
- Please allow 14 business days for your return to be processed. Once processed, refunds can take up to 10 business days to reflect in your account.
- We do not refund original shipping and handling on an order unless an item was defective or damaged and it is not being exchanged.
- You are responsible for return shipping and handling on all returns. However if return is due to being a damaged or defective item, once item is confirmed damaged or defective shipping and handling will be credited to your account.
A Showcase is an individual event where we put the players through a series of baseball related events, collect their data and provide this data to College Coaches and Pro Scouts. A Tournament is a team event where teams compete in a series of pool play games with the hopes of competing for a team championship.
The only player check-in would take place for those players that are participating in the Showcase Day.
We do not hold a coaches check-in/meeting prior to the tournament.
Yes as long as they are added prior to the start of the tournament.
The first step for posting your roster online is that you will need to login to the same account you used to register your team. Once you have logged in, go to the Tournament Tab and then select the Tournament you want to post your roster to. Within the main page of that specific tournament, you will find a link for Roster Submission.
Great question! Click on the “Baseball” home page at the top of the website. Once you are on our “Baseball” site…you will see “Showcases” menu at the top of our website, which will have a drop down menu of our various Showcase Camps and events. Click on the location you would like to attend. All the information you need is posted on each page.
Typically we begin the Camp with a dynamic warm up for the entire group which leads right into our timed 60 yard dash for everyone. We then break down the players into pitchers/catchers for their bullpen and individual drill work. Infielders/outfielders are working in small groups doing skills and drills. This lead us into our defensive evaluations which include grounders/fly balls/double plays and catcher’s pop times. We conclude our camps with on field BP for all players regardless of position.
We do not have a particular number at any given showcase, but for a list of the current list click the corresponding Tournament or Showcase you’re attending.
Our Baseball Showcase Events feature a series of baseball related skills such as 60 Yard Dash, Throwing Velocity both in the Field and on the Mound, Catcher Pop Times, and Exit Velocity.
Firecracker Sports has a history of selling out of their baseball tournaments quickly. We recognize though that teams and organizations may not be fully rostered and have not collected their player registration fees for their upcoming Fall or Summer season at the time we may sell out. For these reasons, teams and organizations are strongly urged to register for our tournaments ASAP and no deposit will be needed to register. Full payment will be required by January 1st each year for summer tournaments and by September 1st each year for fall tournaments.
Teams and organizations who have not paid by January 1 or September 1 will receive an email instructing them that payment is due within three (3) business days. If no communication is made back by the team and the organization does not submit payment within the three days, then their team/s will automatically be removed from the active tournament and to the wait list. There are no exceptions!
No. Firecracker Sports currently provides 9 events with age divisions in 13U through 19U and 1 event with age divisions in 9U – 14U (Memorial Day Tournament).
Our College Showcase Events are for High School Aged Players with at least 1 year left of High School.