Great question! If you booked through our hotel system, you don’t have to do anything. We handle everything for you! Once an event has been canceled or postponed, we handle the reservations within our hotel system and cancel them out. If an event is postponed, you will have to make a new reservation for those dates and that event. You can always check “My Account” on our website and there is a tab “My Hotels” that show all hotels you have booked with through our site. You an easily edit, modify and cancel your hotels right there as well.
However if you booked on your own “outside of our website or booked directly” you are on your own.